General information about your stay at Comwell Bygholm Park

Check-in & check-out
Check-in is from 15:00.

You must check-out no later than 10:00 on weekdays, and no later than 11:00 on weekends and public holidays.

Children under the age of 18 must always be accompanied by an adult. 

Registration card
When you arrive at the hotel, you will be asked to fill in and sign a registration card and present a valid ID. This is in accordance with Danish law.

Extra bed in the room
There can be a maximum of one extra bed per room. Extra beds must always be booked in advance. Contact the hotel for available options.

An extra bed costs DKK 200

Dogs in the room
“Quiet” and clean dogs are permitted in some rooms, provided this is agreed prior to the stay. There is an additional charge of DKK 250 per day, and dog-friendly rooms are only on the 2nd floor.

Cancellation
If your stay does not include dinner, you can cancel before 16:00 on the day of arrival. If the room is cancelled after 16.00, you will be charged for the first night.

A prepaid “non-refundable stay” cannot be cancelled.

 A room with dinner included can be cancelled free of charge no later than 7 days before arrival. If you cancel between 6 and 2 days prior to arrival, you will be invoiced for 50% of the price of the stay. If you cancel less than 2 days prior to arrival, you will be invoiced for the full price of the stay. Bookings for nine or more people must be cancelled 30 days in advance.

Credit cards
Comwell Bygholm Park accepts all major credit cards. Please note that there is a surcharge on foreign credit cards.

Comwell reserves the right to pre-authorise your credit/debit card prior to arrival. Comwell.dk will not charge your credit card unless you book a “non-refundable stay”.

Your credit card is only used as a guarantee for your reservation.

If you use a debit card for your reservation, your bank will reserve the amount for 30 days. If you wish to have the funds released after your stay but before the 30 days have passed, you must contact the hotel directly with your reservation number, and the hotel will help you release the funds. Comwell can notify your bank to release the amount Via DIBS, but only your bank can cancel the reservation of the amount. We accept the following debit cards: Visa Electron, Maestro and MasterCard Direct.

Breakfast
Breakfast is served Monday–Friday from 06:30–09:30.  Saturday, Sunday and public holidays from 07:00–10:30.

Restaurant
The restaurant is open Monday–Saturday from 12.00–15.00 and again from 17.00–21.00 We recommend making a reservation, as it may be fully booked on the day. Please note that à la carte tables are subject to availability.

Dinner including accommodation is fixed and varies daily. Set menus cannot be moved to other days. We are happy to adapt the menu for those with specific dietary requirements, provided we have been informed in advance.

Closed days
Our restaurant is closed on Sundays. Some exceptions apply, please contact the reception on (+45) 76 319 500 if you have any questions.

Allergies
Always let us know in advance if you have any allergies – including food allergies.

Reception
Our reception is manned around the clock and our staff are always ready to help you with the smallest of matters.

Public transport
The nearest station is Horsens Station, which can be reached on foot through the old manor park in just 10 minutes.

Taxi
Book a taxi on tel. (+45) 75 50 30 00. Reception will gladly book taxis for guests.

Parking
Free parking is available in the parking area in the hotel courtyard, and 300 parking spaces are available in Bygholm Park.

Free Wi-Fi
We offer free wireless internet throughout the hotel. To connect, select ‘Comwellhotels’ Wi-Fi. There is no code.

Gym
We have a gym with treadmills, bikes and a small selection of weights.

Smoking
Smoking is not allowed in indoor areas or on terraces.

Booking a stay online
All stays require you to enter a payment card, even if you have a gift card. No payment will be charged when your card details are entered. All stays are settled at the hotel, with the exception of non-refundable stays, where the amount is deducted upon booking. These stays are non-refundable and cannot be rescheduled. Please note that if you use a MasterCardDebit or VISA Debit as a guarantee, the amount will be reserved in your account and will only be released after departure. This can take up to 30 days.

Gift cards
If you have a gift card valid for any Comwell hotel, you can book your stay online and pay with your gift card when you check-out. We ask for credit card details when booking online only as a guarantee of arrival.

Gift cards cannot be used to pay for prepaid non-refundable stays.

Gift cards from Gavefabrikken must always be ordered via the link that comes with the gift card and cannot be used as payment unless the stay is specifically booked this way.

Comwell Club
You automatically earn 5% of the total amount on your final bill for overnight stays. All earned points can be used as payment during your next overnight stay – although not in connection with conferences and meetings. It is not possible to earn points on stays that are not booked directly through Comwell or on Comwell.com. Becoming a member is free and non-binding. Read more at www.comwellclub.dk.

Any other questions?
Contact the hotel by phone (+45) 76 319 500 or write to hotel.bygholmpark@comwell.com