Contact and Practical Information
Questions and Answers
If you need information about arrival, extra beds, and other practical details, we have compiled everything in a list.
Check-in is possible from 2pm, and check-out must be done by 10am on weekdays and by 11:00 am on weekends and holidays.
If you wish to extend your stay with an earlier check-in (from 11am at the earliest) or a later check-out (until 1pm at the latest), this can be requested in advance of your stay for a fee of DKK 200.
Children under the age of 18 must always be accompanied by/stay with an adult during their stay.
Parking is free.
Breakfast is served from 7am-10am Monday-Saturday, and on Sunday from 7:30am-11am.
Table reservations for dinner are recommended. Please note that there may be limited availability for a la carte dinner tables.
We are happy to customize the menu for guests with allergies or vegetarians if notified before arrival.
If your stay does not include dinner, you may cancel your reservation free of charge until 4pm on the day of arrival. If the room is cancelled after 4pm, we will charge for the first night.
A pre-paid "non-refundable stay" cannot be cancelled.
Rooms with dinner included can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine or more people must be cancelled 30 days before.