Cancellation conditions for state and municipality

Conferences with between 2 and 10 participants: 

  • Up to and including 15 days before arrival, the customer is free to cancel the entire booked conference.
  • After 15 days and up to and including 10 days before arrival, the customer can cancel conference facilities free of charge for up to 50 percent of the price of the booked conference.
  • After 10 days and up to and including 7 days before arrival, the customer can cancel conference facilities free of charge for up to 25 percent of the price of the booked conference.
  • After 7 days and up to and including 1 day before arrival, the customer can cancel conference facilities free of charge for up to 10 percent of the price of the booked conference.

Conferences with between 11 and 30 participants: 

  • Up to and including 35 days before arrival, the customer is free to cancel the booked conference
  • After 35 days and up to and including 20 days before arrival, the customer can cancel conference facilities free of charge for up to 50 percent of the price of the booked conference.
  • After 20 days and up to and including 7 days before arrival, the customer can cancel conference facilities free of charge for up to 25 percent of the price of the booked conference.
  • After 7 days and up to and including 1 day before arrival, the customer can cancel conference facilities free of charge for up to 10 percent of the price of the booked conference.

Conferences with between 31 and 100 participants:

  • Up to and including 42 days before arrival, the customer is free to cancel the booked conference.
  • After 42 days and up to and including 30 days before arrival, the customer can cancel conference facilities free of charge for up to 50 percent of the price of the booked conference.
  • After 30 days and up to and including 10 days before arrival, the customer can cancel conference facilities free of charge for up to 25 percent of the price of the booked conference.
  • After 10 days and up to and including 3 days before arrival, the customer can cancel conference facilities for up to 10 per cent free of charge. of the price of the final booked conference.
  • After 3 days and up to and including 1 day before arrival, the customer can cancel conference facilities free of charge for up to 5 percent of the price of the booked conference.

Conferences with between 101 and 300 participants

  • Up to and including 80 days before arrival, the customer is free to cancel the conference booked.
  • After 80 days and up to and including 60 days before arrival, the customer can cancel conference facilities free of charge for up to 50 percent of the price of the booked conference.
  • After 60 days and up to and including 30 days before arrival, the customer can cancel conference facilities free of charge for up to 25 percent of the price of the booked conference.
  • After 30 days and up to and including 10 days before arrival, the customer can cancel conference facilities free of charge for up to 10 percent of the price of the booked conference.
  • After 10 days and up to and including 1 day before arrival, the customer can cancel conference facilities free of charge for up to 5 percent of the price of the booked conference.

Conferences with over 300 participants:

  • Up to and including 100 days before arrival, the Customer is free to cancel the entire final booked conference
  • After 100 days and up to and including 80 days before arrival, the customer can cancel conference facilities free of charge for up to 50 percent of the price of the booked conference.
  • After 80 days and up to and including 40 days before arrival, the customer can cancel conference facilities free of charge for up to 25 percent of the price of the booked conference.
  • After 40 days and up to and including 20 days before arrival, the customer can cancel conference facilities free of charge for up to 10 percent of the price of the booked conference.
  • After 20 days and up to and including 1 day before arrival, the customer can cancel conference facilities free of charge for up to 5 percent of the price of the booked conference.