Contact and Practical Information

Questions and Answers
Do you need information about arrival, extra beds, and other practical details? We have gathered everything in a list.
Check-in is from 3pm. If you have booked a SpaDelight stay, check-in is from 2pm.
Check-out must be done no later than 10am. To avoid queues during check-out, we recommend settling the bill before breakfast. The key card can then be quickly returned at departure.
Children under the age of 18 must always be accompanied/stay with an adult during their stay.
Parking is free and takes place in the courtyard in front of the rooms.
We have four Clever charging stations. To start the charging process, you need your Clever subscription/chip. If you do not have an agreement with Clever, you can still download their app and pay to activate the charging through it. Bring your own cables.
If your stay does not include dinner, the stay can be cancelled free of charge before 4pm on the day of arrival. If the room is cancelled after 4pm, we will charge for the first night.
A prepaid "non-refundable stay" cannot be cancelled.
Rooms with dinner can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay's price will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine or more people must be cancelled 30 days before.
Lost and found
Forgot something in your room or at our hotel? No worries - we're here to help and will do our best to find it again!
Fill out the form and hopefully we can find your lost property and return it to you as soon as possible.
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