Cancellation policy for corporate parties and events

• Cancellation of the event on the planned date, any upward or downward adjustments or other significant changes to the confirmation must always be made in writing by email.

• Cancellations can be made free of charge no later than 90 days before the event.

• External services that cannot be canceled will be invoiced for. For example, music, entertainment, equipment, etc.

• If canceled and reduced less than 90 days before the event, 50% of the confirmed amount will be invoiced.

• If canceled and reduced less than 60 days before the event, 75% of the confirmed amount will be invoiced.

• If canceled and reduced less than 30 days before the event, 100% of the confirmed amount will be invoiced.

• Cancellations of up to 5% of the number of participants in the order confirmation can be made free of charge up to 48 hours before the start of the event, provided that the number of participants has not been reduced beforehand.

For events over DKK 500.000,-

• 180 days before the first day of the event, the event can be canceled.

• Less than 180 days before the first day of the event, 20% of the agreed price will be invoiced.

• Less than 90 days before the first day of the event, 50% of the agreed price will be invoiced.

• Less than 30 days before the first day of the event, 75% of the agreed price will be invoiced.

• Less than 24 hours before the start of the meeting, 100% of the agreed price will be invoiced.

• Cancellation of up to 5% of the number of participants in the order confirmation can be made free of charge up to 48 hours before the start of the event, provided that the number of participants has not been adjusted beforehand.

Payment

Please note that it is not permitted to pay more than a maximum of DKK 14.999 in cash or by gift card. This applies regardless of the total amount of the party/event.

It is also only permitted to pay with a maximum of one gift voucher per party/event.