Cancellation terms for meetings and conferences

As a business, planning is often necessary, and unforeseen circumstances such as illness or other obstacles can arise, requiring you to postpone or cancel an event. At Comwell, we fully understand this, and as an additional service to our guests, you can now purchase Comwell's cancellation insurance to avoid stress and unnecessary expenses if something goes wrong.

Therefore, we offer our guests cancellation insurance for all meetings with more than 10 people. With cancellation insurance, you can freely reduce or cancel your event up to 72 hours before the event, regardless of the reason, and at no additional cost.

The price is only 6% of the package price, for example, DKK 5,400 for an event with a package price of DKK 90,000. The purchase of the cancellation insurance is non-refundable, even if the event is canceled.

Order your cancellation insurance along with your event. You will receive a separate invoice for the cancellation insurance when you have accepted your confirmation

Note: Remember that cancellations and changes must always be made in writing. Cancellation and changes refer to total cancellation, reduction, shortening, relocation, and other significant changes compared to the confirmation.

Meetings and conferences under DKK 200,000,- incl. VAT:

Cancellation

• More than 30 days before the 1st day of the event: Cancellation free of charge

• Less than 30 days before the 1st day of the event: Invoiced with 75% of the latest agreed price

• Less than 2 days before the 1st day of the event: Invoiced with 100% of the latest agreed price

Reduction and relocation of meetings and conferences

• Up to 48 hours before the 1st day of the event, the number of participants can be reduced by up to 10% free of charge.

• Up to 48 hours before the 1st day of the event, the event can be relocated to the same or another Comwell hotel free of charge, to be held within 60 days of the original event. The event can only be relocated once and cannot be canceled thereafter. The price will be adjusted according to the chosen hotel.

Meetings and conferences over DKK 200,000 incl. VAT:

Please note that for larger meetings and conferences with a total value of more than DKK 200,000, special cancellation and payment terms apply. These are agreed upon for each event and will be specified in the confirmation. The terms in each confirmation are always valid.