Cancellation terms for meetings and conferences
Get extra security with Comwell's new cancellation insurance
As a business, planning is often necessary, and unforeseen circumstances such as illness or other obstacles can arise, requiring you to postpone or cancel an event. At Comwell, we fully understand this, and as an additional service to our guests, you can now purchase Comwell's cancellation insurance to avoid stress and unnecessary expenses if something goes wrong.
Therefore, we offer our guests cancellation insurance for all events between DKK 5,000 and 200,000 (incl. VAT) that are confirmed more than 5 days before the event. With cancellation insurance, you can freely reduce or cancel your event up to 72 hours before the event, regardless of the reason, and at no additional cost.
The price is only 6% of the package price, for example, DKK 5,400 for an event with a package price of DKK 90,000. The purchase of the cancellation insurance is non-refundable, even if the event is canceled.
Order your cancellation insurance along with your event. You will receive a separate invoice for the cancellation insurance when you have accepted your confirmation
Comwell's general cancellation terms and conditions for meetings and conferences (without cancellation protection)
Note: Remember that cancellations and changes must always be made in writing. Cancellation and changes refer to total cancellation, reduction, shortening, relocation, and other significant changes compared to the confirmation.
Meetings and conferences under DKK 200,000,- incl. VAT*:
More than 30 days before the 1st day of the event: Cancellation free of charge
Less than 30 days before the 1st day of the event: Invoiced with 75% of the latest agreed price
Less than 2 days before the 1st day of the event: Invoiced with 100% of the latest agreed price
Reduction and relocation of meetings and conferences
Up to 48 hours before the 1st day of the event, the number of participants can be reduced by up to 10% free of charge.
Up to 48 hours before the 1st day of the event, the event can be relocated to the same or another Comwell hotel free of charge, to be held within 60 days of the original event. The event can only be relocated once and cannot be canceled thereafter. The price will be adjusted according to the chosen hotel.
*Does not apply to events in Centralværkstedet/Smedien.
Meetings and conferences over DKK 200,000 incl. VAT*
Please note that for larger meetings and conferences with a total value of more than DKK 200,000, special cancellation terms apply. These are agreed upon for each event and will be specified in the confirmation. The terms in each confirmation are always valid.
*Does not apply to events at Centralværkstedet/Smedien.
Special conditions for Centralværkstedet and Smedien
More than 90 days before the 1st day of the event: free cancellation
Up to 30 days before the 1st day of the event: invoiced at 50% of the most recent agreement
Up to 48 hours before the 1st day of the event: invoiced at 75% of the most recent agreement
Less than 48 hours before the 1st day of the event: invoiced at 100% of the most recent agreement
For events with more than 30 participants, the number of participants can be reduced by up to 5% free of charge up to 48 hours before the 1st day of the event.