Cookie Policy

Cookie Policy

Comwells Cookie Policy

Comwell wants to be clear and transparent about how we collect and use data that is related to you. Therefore, this policy describes how and when we use cookies. This cookie policy applies to all Comwell products or services that are linked to or incorporated by reference.

Does Comwell use cookies?

Yes. We use cookies and other technologies to ensure that all Comwell users have the best possible experience. Cookies also help us protect your account. When you visit or use our services, you accept the use of cookies and similar technologies for the purposes described in this cookie policy.

What is a cookie?

A cookie is a small file stored on a device that activates some of Comwell's features. For example, cookies can enable us to identify your device, protect your access to Comwell and our websites, and even help us tell if others are trying to access your account on a foreign device. Cookies also make it easier for you to share content on Comwell and help us show you relevant ads.

When does Comwell place cookies?

We use cookies on our websites, such as,, and others. All browsers visiting these websites receive cookies from us. We also place cookies in your browser when you visit websites outside of Comwell that host our plugins (such as Comwell's "Share" button) or tags.

What type of cookies does Comwell use?

We use two types: "persistent cookies" and "session cookies". A "persistent cookie" helps us recognize you as an existing user, so you can easily return to Comwell or interact with our services without having to log in again. Once you are logged in, a "persistent cookie" will remain in your browser and will be read by Comwell when you return to one of our websites or a partner website that uses our services. "Session cookies" only last as long as your session (mostly the current visit to a website, or as long as the browser is open, and remembers, for example, how far you got in your room booking).

Who at Comwell uses cookies?

Primarily, Comwell's sales and marketing department, as well as Comwell Club, use cookies.

What are cookies used for?

Cookies can be used to recognize you when you visit Comwell, remember your preferences, and provide you with a customized experience in line with your settings. Cookies can also make it safer and faster for you to communicate with Comwell. Additionally, cookies enable us to deliver advertising both on and off Comwell websites using Comwell plugins, such as our share button.


If you are logged in at Comwell, cookies can help us show you the right information and customize your experience.


We use cookies to enable and support our security features and to help us detect malicious activity and violations of our User Agreement.

Preferences, Features, and Services

Cookies can tell us your preferred language and your communication preferences. They can make it easier for you to fill out forms on Comwell. They can also provide you with features, knowledge, and customized content along with our plugins.


We may use cookies to show you relevant advertising both on and off the Comwell website. We may also use cookies to find out if a person who saw an ad later visited and took an action (such as downloading a white paper or making a purchase) on the advertiser's website. Our partners may similarly use a cookie to find out if we showed an ad and how it performed, or provide us with information on how you interact with them. We may also collaborate with a partner to show you an ad on or off Comwell, such as after you have visited a partner's website or app.

Efficiency, Web Analytics, and Research

Cookies help us understand how our website is performing in different areas. We also use cookies to understand, improve, and research products, features, and services, including when you enter Comwell from other websites, apps, or devices such as your work computer or mobile device.

How are cookies used in advertising?

Cookies and advertising technology such as pixels and tags help us show you more relevant ads. They also help us with auditing, research, and reporting for advertisers, give us a better understanding of improving our services, and show when you've been shown content. Note: As your web browser can fetch ads directly from third party ad network servers, those networks can see, edit, or create third-party cookies just as if you had requested a webpage from their site. Ads served by Comwell can also create third-party cookies.

Unless you delete these cookies from your browser, we may use this information to:

  • deliver more relevant and interest-based advertising

  • provide aggregate reports on ad activity to the advertisers and websites hosting the ads

  • help owners of websites and apps understand visitors' behavior on their site or app

  • detect and fight fraud and other risks to protect users and partners

  • improve our products

We do not disclose personal information to advertisers unless you have permitted us. You can opt out of interest-based advertising based on data collected by third-party websites by editing your settings. Note that this does not remove the ads on the pages you visit; rather, the ads you see may not be tailored to your interests. Learn more about cookies and how to opt-out.

What third-party cookies does Comwell use?

You can see some of the third-party cookies used on our websites in our cookie overview at the bottom of this page. Please note that the names of cookies, pixels, and other technologies may change over time. Also note that companies and other organizations sponsoring pages on Comwell may use cookies, pixels, or other technologies on their Comwell pages to collect information about your interest in them.

Control over cookies

In most browsers, you can control the use of cookies yourself using the settings. If you restrict the ability of websites to store cookies, you may have a poorer user experience because the websites will no longer be tailored to you. You may also not be able to save customized settings, such as login information.

How to opt out of cookies or have them removed

If you do not want us to use cookies when you visit Comwell, you can opt out of some of our cookies on the settings page. If you do not want cookies, you can change your browser settings on your computer or another device when you visit Comwell. If you use Comwell without changing your browser settings, we assume that you are willing to receive all cookies on the Comwell website. Most browsers also have features that allow you to view and delete cookies, including Comwell cookies. Please note that the Comwell website may not function optimally without cookies.

Learn more about cookies, such as how to view stored cookies and how to manage and delete them, at,, or

Third-party partners that store cookies on Comwell's websites:

  • Facebook

  • Google Analytics

  • Google Ads

  • Google DV360

  • Bing UET

  • The Hotels Network

  • Google Optimize

  • Zendesk

  • Issuu

  • Cloudflare

Further information on specific cookies and features can be found in our Cookie Consent Acceptance, which is always available at the bottom left corner of the website.

Other useful links:

Find more information about advertisers' use of cookies on these links

European Interactive Digital Advertising Alliance (EU)
Internet Advertising Bureau (US)
Internet Advertising Bureau (EU)

You can also find more information at

On the Help pages of browser manufacturers, you can find information about managing cookies in their products. See below for more information.

Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android (Browser)
Opera (Browser)
Opera (Mobile)

In the case of other browsers, please refer to the documentation from the browser manufacturer.