Contact and Practical Information
Questions and Answers
Do you need information regarding arrival, extra beds, and other practical details? We have compiled everything into an easy-to-read list of frequently asked questions and answers.
Check-in is possible from 2pm.
Check-out must be done no later than 11am.
Do you want to extend your stay with either two hours earlier check-in or two hours later check-out than the applicable times? This can be booked in advance of your stay for a fee of DKK 200,-.
Children under the age of 18 must always be accompanied/stay with an adult during the stay.
We offer free parking at Comwell Kolding.
To ensure free parking, please remember to register your license plate at our Q-PARK tablets, which you can find in the lobby of the hotel.
We offer charging stations for electric cars at Comwell Kolding. The parking itself is free, but there is a user fee for the electricity via the Clever app, and you must bring your own cables.
If your stay does not include dinner, the stay can be cancelled free of charge before 4pm on the day of arrival. If the room is cancelled after 4pm, we will charge for the first night.
A prepaid "non-refundable stay" cannot be cancelled.
Rooms with dinner can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay's price will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine or more people must be cancelled 30 days before.