For individual bookings, with less than 10 rooms, made directly with Comwell, the following conditions apply.
TERMS OF PAYMENT
AMENDMENT AND CANCELLATION CONDITIONS
When purchasing cancellation insurance, you can cancel your reservation free of charge until the day of arrival at 4 pm local time without any justification or documentation. It only costs DKK 75 per adult. Children under 12 are free. The details are as follows:
BOOKINGS FOR MORE THAN 9 ROOMS
If more than 9 rooms are booked for the same period, the hotel will consider this as a group booking, which may lead to a change in prices and general conditions - including cancellation and payment conditions. The hotel will send a group contract, which must be signed by the customer to confirm the reservations.