Practical information about your stay at Comwell Copenhagen Portside

Charging an electric car
Comwell Copenhagen Portside has five spaces for electric cars, which are free to use. However, the applicable parking fee must be paid. Contact us for more information.

Free Wi-Fi
We offer free wireless internet throughout the hotel. You connect by selecting ‘comwellhotels’ as Wi-Fi and then logging in using the code ‘comwellhotels’. 

Body Lab
Our Body Lab is located on the 1st floor, to which all guests have 24-hour access. Here, you will find both weights and cardio machines.

Smoking
All smoking, incl. e-cigarettes, is prohibited on the hotel grounds, both outdoors and indoors, and violations of this will result in a fee of DKK 2,500.

Laundry and dry-cleaning
Clothes for laundry and/or dry-cleaning handed in before 08:30 Monday - Saturday will be returned to the room at 18:00 on the same day. Contact reception for questions. 

Booking a stay online
All stays require you to enter a payment card, even if you have a gift card. No payment will be charged when your card details are entered. All stays are settled at the hotel – except non-refundable stays, where the amount is deducted when booking. These stays are non-refundable and cannot be rescheduled. Please note that if you use a MasterCardDebit or VISA Debit as guarantee, the amount will be reserved in your account and will only be released again after departure, which can take up to 30 days.

Gift card
If you have a gift card valid for all Comwell hotels, you can book your stay online and pay with gift card at check-out. Credit cards for online booking are only a guarantee of arrival. 

Gift cards cannot be used to pay for prepaid non-refundable stays. 

Gift cards from Gavefabrikken must always be ordered via the link that comes with the gift card and cannot be used as payment unless the stay is specifically booked through this.

The Organic Food Label
All our hotels have received the Bronze Organic Food Label, which means that 30-60% of all our purchased food and beverages are organic. We believe that the Organic Food Label will enhance the quality and taste experience in our kitchens, for the benefit of our guests.

The ReFood brand
We make an active effort to eliminate food waste and therefore recycle food waste for e.g. biogas and second-generation biodiesel.

Green Key eco-label
All our hotels are Green Key certified, which means that extra efforts are made to protect the environment. At the same time, we strive to be a sustainable hotel that uses local raw materials to the extent possible, rather than importing foreign raw materials.

Comwell Club
You automatically earn 5% of the total amount on your final bill for overnight stays. All earned points can be used as payment during your next overnight stay - although not in connection with conferences and meetings. It is not possible to earn points for stays not booked directly at Comwell or on Comwell.dk. Becoming a member is free and non-binding. Read more at www.comwellclub.dk.

Other questions?

Contact the hotel on tel. (+45) 3527 2150 or by email: hotel.portside@comwell.com