Contact and Practical Information

Contact Comwell Hvide Hus Aalborg
Address
Vesterbro 2, 9000 Aalborg
Telephone
+45 9813 8400
Email
hotel.aalborg@comwell.com
Address
Vesterbro 2, 9000 Aalborg
Telephone
+45 9813 8400
Email
hotel.aalborg@comwell.com

Questions and Answers

If you need information about arrival, extra beds, or other practical details, we have gathered it all in a list.

Questions and Answers about Comwell Hvide Hus Aalborg

Check-in is from 2pm.

Check-out is at 11am at the latest.

Do you wish to extend your stay by checking in two hours earlier or checking out two hours later than the applicable times? If so, this can be booked prior to your stay for a fee of DKK 200.

Children under 18 years of age must always be accompanied by an adult in conjunction with their stay.

There is parking available at the hotel for a fee. Please note that if you park in the hotel's parking lot, you must inform the reception upon check-in. The price for parking is DKK 95 per day. Parking cannot be reserved in advance.

A maximum of two extra beds can be made up in each superior room. Extra beds must always be booked in advance.

Babies (0-2 years) sleeping in the same bed as their parents stay free of charge.

Cots (0-3 years) cost DKK 150 per night.

If there are several of you travelling together we can offer rooms with connecting doors to allow free access between the rooms.

For room upgrades, please contact the reception for availability at phone: +(45) 9813 8400.

If your stay does not include dinner, the stay can be cancelled free of charge before 4pm on the day of arrival. If the room is cancelled after 4pm, we will charge for the first night.

A prepaid "non-refundable stay" cannot be cancelled.

Rooms with dinner can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay's price will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine or more people must be cancelled 30 days before.

Lost and found

Forgot something in your room or at our hotel? No worries - we're here to help and will do our best to find it again!

Fill out the form and hopefully we can find your lost property and return it to you as soon as possible.

Hotel Manager at Comwell Hvide Hus Aalborg
Hotel ManagerMette Bonderup

Meet Our Management Team

MeetingDesign Manager
Mona Wieben
Reception Manager
Anette Piilgaard
Restaurant Manager
Kapser Wøldike
Kitchen Manager
Marlene Højgaard Poulsen
AV & Property Manager
Michael Callesen
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