Important Information Regarding Your Spa Stay at Borupgaard
Practical Information About Your Spa Stay at Borupgaard
Check-in is from 2pm and check-out is at 10am at the latest (Sunday 11am).
If you wish to prolong your stay with either a two-hour early check-in or two-hour late check-out, you can purchase this for a fee of 200 DKK. The spa facilities can be used from check-in.
Children under the age of 12 are not allowed to use the spa facilities, and children aged 12-18 must always be accompanied/stay with an adult during their stay.
To make sure that you will have the best experience possible in the Aquaspa all spa guests are required to book timeslots on busy days. Approximately one week before arrival you will receive an email about this with a link to book timeslots online.
If you want to enjoy our spa without staying at the hotel, you can purchase access to our spa facilities when you book a treatment. However, Saturdays are reserved for our overnight guests.
All our spa stays include slippers, a loan of one bathrobe and bath towel, as well as access to AquaSpa and our fitness centre.
Your order confirmation shows whether there are meals included in your stay. Unless otherwise stated, beverages are not included in all our stays.
Breakfast is served on weekdays and Saturdays from 7am to 10am and Sundays from 8am to 11am. Dinner is served from 6pm to 8.30pm.
Your reservations for stays, treatments and other services are only valid once you have received an order confirmation.
At Comwell Borupgaard the payment of your stay will be handled on departure. The terms are stated in your order confirmation.
Booking of treatments must be made prior to arrival. Extra treatments can be purchased on the day if there are available time slots. Please note that you must be at least 16 years old to receive treatments.
If you have not purchased cancellation insurance, the following applies: It is possible to cancel without charge up to 7 days prior to your arrival. Cancellation of a spa day without an overnight stay must be made at least 48 hours before the scheduled treatment time. The same applies to booked treatments.
We offer different group activities every Friday, Saturday and Sunday. You can find a schedule with times for the activities at the hotel, and you can sign up in our spa reception.
As a spa guest, it is fine to wear bathrobes and slippers throughout the entire day.
Please note that you must bring swimwear and any loose clothing and exercise shoes for our activities. For relaxation treatments, bare toes are preferable.
Smoking in all indoor areas at Comwell Borupgaard is forbidden. Guests can smoke outside at the raised ashtrays.
Before treatments, you must take a shower.
You are welcome to go into the sauna or steam bath before a massage. However, it is not a requirement. You must always remember to take a shower before using our pools and sauna.
Guests must be at least 12 years old to enjoy the spa area. Children between 12-18 are allowed access to the spa together with an adult.
Arrive at least 15 minutes before your treatment begins and relax in our relaxation section as it will give you a greater benefit from your treatment. If you arrive late, we will deduct the minutes from your tre
Mobile phones, tablets and computers are not allowed in the spa areas.
Our spa facilities are open from 7am to 11pm every day.
If you have booked a spa stay, you can use the spa facilities from 4pm to 11pm.
If you have booked a DaySpa, you can use the spa facilities Monday-Friday from 7:00 a.m.-4:00 p.m and Saturday from 7:00 a.m.-2:00 p.m.
If you have booked a NightSpa, you can use the spa facilities Sunday-Friday from 4:00 p.m.-11:00 p.m.