Contact and Practical Information
Questions and Answers
If you need information about arrival, extra bedding, and other practical details, we have compiled everything in a clear list of frequently asked questions and answers.
Check-in is possible from 2pm.
Check-out must be done by 10am (on Sundays by 11am).
Wish to extend your stay with either early check-in (2 hours before), or late check-out (2 hours later) than the current times? Book this before check-in against a fee of DKK 200,-.
There are lots of free parking spaces right outside the hotel.
We have charging stations available in our parking area. For electric cars the parking space itself is free, however, there is user payment for the electricity via the Clever app, and you must bring your own cables.
If your stay does not include dinner, the stay can be freely cancelled before 4pm on the day of arrival. If the room is cancelled after 4pm, we will invoice for the first night.
A prepaid "non-refundable stay" cannot be cancelled.
Rooms with dinner can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay's price will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine people or more must be cancelled 30 days before.