Contact Us

Contact and Practical Information

Contact Comwell Roskilde
Vestre Kirkevej 12, 4000 Roskilde
+45 70 71 88 72
Vestre Kirkevej 12, 4000 Roskilde
+45 70 71 88 72

Questions and Answers

If you need information about arrivals, extra beds and other practical information, we have gathered it all in a clear list of questions and answers.

Read all questions and answers

Check-in is from 3 pm and check-out is before 10am on all weekdays. Check-out on Saturdays, holidays and public holidays is before 11am, and Sundays before 12pm. 

We also offer late check-out for an additional fee of DKK 100 per hour, however, check-out must be no later than 2pm every day.

It is possible to upgrade from a Small Standard Twin room to a Standard Plus with a view for DKK 100,- per room/night. Upgrading to a Superior room, with or without its own terrace costs DKK 200,-.

Upgrading to a Superior Plus room with a view costs DKK 300,-. Upgrading to a Family room costs DKK 300,-. If you are unsure about your upgrade options, please contact the reception.

If your stay does not include dinner, the stay can be cancelled free of charge until 4pm on the day of arrival. If the room is cancelled after 4pm, we will invoice for the first night.

A prepaid "non-refundable stay" cannot be cancelled.

Rooms with dinner can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay's price will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine or more people must be cancelled 30 days in advance.

Lost and found

Forgot something in your room or at our hotel? No worries - we're here to help and will do our best to find it again!

Fill out the form and hopefully we can find your lost property and return it to you as soon as possible.

CRO_Annette Gottlieb.jpg
Hotel Manager at Comwell Roskilde
Hotel ManagerAnnette Gottlieb
Meet Our Management Team
CRO_Jannie Storm Hansen.jpg
MeetingDesign Manager

Jannie Storm Hansen

CRO_Jens Skipper.jpg
Restaurant Manager

Jens Skipper

Portræt. køkkenchef
Kitchen Manager

Klaus Ladeby

CRO_Ditte Maria Lundtoft Nagel.jpg
Reception Manager

Ditte Maria Lundtoft Nagel

CRO_Michael Anker Hansen.jpg
AV & Property Manager

Michael Anker Hansen

portræt, housekeeping
Cleaning Manager

Carmelita Bakker

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