Terms & conditions and cancellation policy for Comwell's hotels
Comwell's general terms and practical information
Comwell's general cancellation policy:
If you do not purchase cancellation insurance the following terms and conditions apply:
Booking of 1-5 guestroom(s) incl. breakfast. Cancellation can be made free of charge prior to 4:00 pm on the day of arrival.
Cancellation after 4:00 pm and in the event that one or more rooms are a No-Show, you will be charged for the first night. Non refundable must be paid for with a credit card and can not be cancelled without a charge.
Booking of 5 or more guestrooms incl. breakfast. Cancellation of more than 5 rooms can be made free of charge up until 6:00 pm, 7 days before your arrival. However cancellation of up to 5 rooms is free of charge until 6:00 pm the day before arrival. If you cancel 1-6 days before your arrival, you will be charged for 50% of the booking's price for the number of rooms that exceed 5.
If you cancel later than the above mentioned terms, or in the event that one or more rooms are a No-Show, you will be charged for the first night. Non refundable must be paid for with a credit card and can not be cancelled without a charge.
Booking incl. dinner, sport and/or spa treatments. Cancellation can be made free of charge up until 7 days before arrival. Cancellation between 2 and 6 days before arrival will result in a charge of 50% of the total price.
Cancellation less than 2 days before arrival you will be charge the full price of the booking.
Cancellation insurance:
If you purchase cancellation insurance the following terms will apply:
You can cancel your reservation, with no justification or documentation, up until the day of arrival. The cost of the cancellation insurance is DKK 75/adult. Children are free of charge.