Check in & check out
Check in is from 2 pm and check out is no
later than 10 am (Sunday at 11 am).
If you would like an early check in from 12 pm or late check out at 12 pm (Sundays 1 pm), you must request this in advance for a surcharge of DKK 200,- pr. room
Smoking
All smoking is forbidden indoors as well
as on the balconies and terraces. E-cigarettes are not allowed indoors. Smoking
is only allowed by the ashtrays at the main door.
In case of smoking in the room, there will be a fine of DKK 5000,-.
Breakfast
In the restaurant
Breakfast is served Monday to Saturday
between 7 and 10 am and Sundays between 8 and 11 am.
At the room
Breakfast at your room, can be ordered before 3 am the previous night for a surcharge of DKK
50,-. We serve breakfast at the room between 7.15 and 10 am Monday to Saturday. Sundays from
8.15 to 11 am.
Restaurant
If dinner is included in your stay you
will be allocated a table on your arrival at the restaurant, between 6 pm-8.30 pm
based on first come first served principle. Children under the age of 12 can dine
for half price or from the children's menu.
Dress code: No swimwear, bathrobe or slippers.
If you want more dining options, we recommend the lobby bar/cafe until 9.30 pm.
The lobby bar
In the lobby bar you can buy drinks,
coffee and light meals during the day from 12 pm until 9.30 pm.
Room service
We offer room service between
7.15 am-9.30 pm. Sundays from 8.15 am-9.30 pm.
For room service there is a surcharge of DKK 50,-.
Allergy duvets and pillows
All our duvets and pillows are allergy
tested. Always inform us about allergies prior to your stay.
Dogs in the room
We welcome dogs in our rooms as long as
they are "quiet", clean and able to stay by themselves, and you must
notify us if you plan to bring your dog in advance of your arrival. An extra
charge of DKK 250,- per day per dog is applicable, and it’s only possible if you
choose a standard/dog room.
Extra beds in the room
It is possible to have 1 extra bed per
room, and this should always be booked in advance i.e. before your arrival.
Parking and charging for electric cars
Parking is free in our car park.
Charging for electric cars
At Comwell Borupgaard you can use a charging station for your electric car. The parking spot itself is free, but there is a user payment for the electricity via the Clever app, and you must bring your own cables.
Internet
We offer free wi-fi for all our guests. Login and passcode is "comwellhotels".
Public transport
The nearest station is Snekkersten
station (200 meters walking distance).
Taxi
DanTaxi phone: 4848 4848.
Credit cards
You can use all major credit cards. Note
that there is a fee, when using foreign credit cards.
Cancellation of stay
If your stay does not include dinner,
you can cancel free of charge until 4 pm at the day of arrival.
If your stay includes dinner or treatments, and you wish to cancel you must do so at least seven days before arrival. Cancellation between 2-6 days before arrival is charged at 50% of the price of the reservation. If you cancel less than two days before arrival, the full amount of the stay will be charged.
A stay for over 9 people must be canceled 30 days before arrival.
Gift card
If you have a gift card valid for all
Comwell hotels, you can book your stay online and pay with your gift card at
check out. Credit cards on online bookings are only used as a guarantee of
reservation. Note that we do not accept "paperback cards" from other
Comwell hotels.
Earn points with Comwell Club
You automatically earn 5% of the total
amount spent during your stay. All points earned can be used as payment during
your next stay. Join and read more at www.comwellclub.dk.
Other questions
Please contact the hotel at tel. 4838
0333 or mail: hotel.borupgaard@comwell.com.