Check in & check out
Check in is from 2 pm and check out is no later than 10 am (Sunday at 11 am).
If you would like an early check in from 12 pm or late check out at 12 pm (Sundays 1 pm), you must request this in advance for a surcharge of DKK 200,- pr. room
All smoking is forbidden indoors as well as on the balconies and terraces. E-cigarettes are not allowed indoors. Smoking is only allowed by the ashtrays at the main door.
In case of smoking in the room, there will be a fine of DKK 5000,-.
In the restaurant
Breakfast is served Monday to Saturday between 7 and 10 am and Sundays between 8 and 11 am.
At the room
Breakfast at your room, can be ordered before 3 am the previous night for a surcharge of DKK 50,-. We serve breakfast at the room between 7.15 and 10 am Monday to Saturday. Sundays from 8.15 to 11 am.
If dinner is included in your stay you will be allocated a table on your arrival at the restaurant, between 6 pm-8.30 pm based on first come first served principle. Children under the age of 12 can dine for half price or from the children's menu.
Dress code: No swimwear, bathrobe or slippers.
If you want more dining options, we recommend the lobby bar/cafe until 9.30 pm.
The lobby bar
In the lobby bar you can buy drinks, coffee and light meals during the day from 12 pm until 9.30 pm.
We offer room service between 7.15 am-9.30 pm. Sundays from 8.15 am-9.30 pm.
For room service there is a surcharge of DKK 50,-.
Allergy duvets and pillows
All our duvets and pillows are allergy tested. Always inform us about allergies prior to your stay.
Dogs in the room
We welcome dogs in our rooms as long as they are "quiet", clean and able to stay by themselves, and you must notify us if you plan to bring your dog in advance of your arrival. An extra charge of DKK 250,- per day per dog is applicable, and it’s only possible if you choose a standard/dog room.
Extra beds in the room
It is possible to have 1 extra bed per room, and this should always be booked in advance i.e. before your arrival.
Parking and charging for electric cars
Parking is free in our car park. If you have an electric car we have Clever chargers in the car park. To use the chargers you must bring your own charging cable and Clever app.
We offer free wi-fi for all our guests. Login and passcode is "comwellhotels".
The nearest station is Snekkersten station (200 meters walking distance).
DanTaxi phone: 4848 4848.
You can use all major credit cards. Note that there is a fee of 0.75% on Danish cards and 2-4% on foreign credit cards. Dankort is free of charge.
Cancellation of stay
If your stay does not include dinner, you can cancel free of charge until 4 pm at the day of arrival.
If your stay includes dinner or treatments, and you wish to cancel you must do so at least seven days before arrival. Cancellation between 2-6 days before arrival is charged at 50% of the price of the reservation. If you cancel less than two days before arrival, the full amount of the stay will be charged.
A stay for over 9 people must be canceled 30 days before arrival.
If you have a gift card valid for all Comwell hotels, you can book your stay online and pay with your gift card at check out. Credit cards on online bookings are only used as a guarantee of reservation. Note that we do not accept "paperback cards" from other Comwell hotels.
Earn points with Comwell Club
You automatically earn 5% of the total amount spent during your stay. All points earned can be used as payment during your next stay. Join and read more at www.comwellclub.dk.